The water board has established a call centre that will function round the clock to receive water-related complaints. An employee will be deputed to the Bruhat Bengaluru Mahanagara Palike (BBMP) control room to receive and monitor water-related complaints. Any complaints received will be immediately transferred to the assistant executive engineer / assistant engineer concerned. Feedback will be provided after the complaint has been attended to.
The BWSSB has 68 water tankers and filling stations at the ground-level reservoirs to supply water to areas facing a water scarcity.
Depending on the present water supply position, the areas facing scarcity have been identified in each of the 31 sub-divisions and 108 service station areas.
Senior officials have been directed to monitor water supply in all the sub-divisions, take up intensive inspection and interact with the public to sort out issues related to water supply, if any.
The officials have been instructed to be available at the service stations in both core areas and outer zones of the city at 8 a.m. and during supply hours, to monitor water supply.
Help lines: BWSSB: 1916, (080)22238888. BBMP: (080)22975595, 22221188, 22100031/32/33/34/35.